When I was in school, we read a paper on "damaged goods" - products which a manufacturer has intentionally disabled in order to price discriminate or drive revenue elsewhere. Now, Jorge Garcia's blog (you may also know him as Hurley), demonstrates the phenomenon in the wild via this accidental economics lesson:
On the new design.
Not only is the newer cart shorter in length, but it also doesn't have that raised lip at the end to hold luggage in, like the old one did.
Now it's almost IMPOSSIBLE to balance even two bags on it.So more people will be forced to get a second cart.Cha-Ching!